We manage properties throughout San Francisco. On the day of your arrival you must collect the keys to your unit from our office at 3PM. This may be inconvenient when using public transportation or a taxi. We offer several services to assist you with the key collections.

Advance Mail Service

Bypass having to pick up your key from our office by having them securely mailed with tracking notifications. Domestic key service must be scheduled 7 days in advance for a $25 fee. International key service must be scheduled 12 days in advance for a $50 fee.

Key Return Service

On the day of your departure you are required to return the keys to our office by 11:30AM. This service allows you to leave the keys in the unit for a $25 fee with advance notice.

Meet and Greet

We can also schedule a more personalized check in by meeting you at the property with the keys. The rate is $40 when scheduled during business hours.

To better accommodate your stay we offer equipment rentals. When requested in advance the one-time rental fee of $35 includes the delivery and setup prior to your arrival. If damaged the equipment is subject to a deduction from your damage deposit unless you purchased damage insurance. All equipment rental sales are final.

Air Mattress

For reservations not exceeding the maximum number of guests, an air mattress is available for rental. Not all units provide the necessary space to accommodate an air mattress.

Computer Printer

Typically this service is for our Executive guests and may already have been included in the rental rate.

Infant Crib

We can provide an infant's crib however we do not provide the linen.

Toddlers Play Pen

We can provide a play pen for toddlers however we do not provide the linen.